Privacy Policy
1. Introduction
G Cubed ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use the G Cubed App (the "App").
2. Information We Collect
We collect different types of information in order to provide and improve our services, including:
- Personal Information: Name, email address, phone number, company name, and other identifying information provided during registration.
- Usage Data: Information about how you interact with the App, including logs, device type, and IP address.
- Health and Wellness Data: If voluntarily provided, data related to your fulfillment progress and well-being assessments.
We do not collect device identifiers directly. However, third-party SDKs such as Stripe or image picker may collect device or platform identifiers (e.g., Android ID) for fraud prevention, security, or functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and personalize our services
- To analyze trends and improve the App's functionality
- To communicate with you regarding updates, support, and customer service
- To ensure compliance with legal obligations
4. Sharing Your Information
We do not sell your personal data. However, we may share information in the following circumstances:
- With Trusted Service Providers: We may engage third-party vendors to assist with app functionality, hosting, analytics, or customer support.
- For Legal Compliance: If required by law or in response to a valid legal request.
- With Your Consent: If you provide explicit consent for information sharing.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account Data: Your personal information and account data are retained for as long as your account remains active.
- Health and Wellness Data: Assessment results, prescriptions, and related wellness data are retained for as long as your account is active to allow you to track your progress over time.
- Usage Data: Logs and usage analytics are retained for up to 12 months, after which they are anonymized or deleted.
- Payment Data: Transaction records are retained as required by applicable tax and financial regulations, typically for a period of up to 7 years.
Once your data is no longer needed for the purposes outlined above, or upon account deletion, we will securely delete or anonymize it.
6. Data Deletion
You have the right to request the deletion of your personal data at any time. You can do so by:
- In-App Account Removal: Navigate to the account removal page within the App to request deletion of your account and all associated personal data.
- Contacting Us: Send a request to our support team at the contact information provided below.
Upon receiving a valid deletion request, we will delete your personal data within 30 days, except where retention is required by law (e.g., financial transaction records). We will confirm the completion of your request via email.
7. Data Security
We implement security measures to protect your data, including encryption and access controls. However, no digital platform is completely secure, and we cannot guarantee absolute security.